HNAS / Anthem Network
For medical services rendered 6-30-2025 and prior, all medical claims are resolved by HNAS (HealthNow Administrative Services) for Anthem.
Benefit Details
For Plan Details - visit the Medical and Pharmacy section of this website.
- How to Find an Anthem Provider (For medical visits up through and including Jun 30th, 2025)
- Anthem website to find a doctor: https://findcare.anthem.com/fc-home
- www.myhnas.com account setup to access Explanation of Benefit forms, view claim processing status, and to verify your responsibility of the medical visit.
- myHNAS Mobile Flyer for access details
- Customer service team: 800-754-1905
- Health Advocate Nurseline available 24/7 until Jun 30th, 2025: phone 855-424-5400
When searching for provider and prompted to key in three letters, type HZV to be directed to HMC's provider search directory.
As an Anthem participant, you have access to LiveHealth Online until Jun 30th, 2025. LiveHealth Online gives you 24/7/365 access to U.S. board certified doctors through the convenience of phone, video or mobile app visits. It’s an affordable alternative to costly urgent care and ER visits when you need care now. Each Physical consultation is subject to your plan’s regular office visit copay.
NOTE: the state of Idaho does no allow video visits but does allow phone consultations.
LiveHealth Online does not replace your primary physician. It is a convenient and affordable option for quality care.
Visit www.livehealthonline.com
